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    <title>The ModGolf Podcast - Episodes Tagged with “Dale Merritt”</title>
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    <pubDate>Tue, 03 Sep 2019 08:00:00 -0700</pubDate>
    <description>The ModGolf Podcast talks with golf's top influencers, entrepreneurs, innovators and disruptors about their vision and ventures that are re-imagining, transforming and growing both the game and $100 billion/year industry.
The ModGolf Podcast has been ranked #4 on 20245s most comprehensive list of "Top 25 Golf Podcasts" (https://blog.feedspot.com/golf_podcasts/), based on our quality and consistency of posts, industry expert reviews and social media influence/popularity. Please subscribe to The ModGolf Podcast to help us grow and move up the rankings in 2026!
&lt;/b&gt;
We'd love to hear from you! Have any ideas or guests you'd like to hear on future episodes? Contact Colin directly here (https://modgolf.fireside.fm/contact) or on Instagram @modgolfpodcast (https://www.instagram.com/modgolfpodcast/) to start the conversation.
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    <itunes:subtitle>Host Colin Weston explores the future of golf through conversations with the visionaries and influencers that are shaking up the sport.</itunes:subtitle>
    <itunes:author>The ModGolf Podcast</itunes:author>
    <itunes:summary>The ModGolf Podcast talks with golf's top influencers, entrepreneurs, innovators and disruptors about their vision and ventures that are re-imagining, transforming and growing both the game and $100 billion/year industry.
The ModGolf Podcast has been ranked #4 on 20245s most comprehensive list of "Top 25 Golf Podcasts" (https://blog.feedspot.com/golf_podcasts/), based on our quality and consistency of posts, industry expert reviews and social media influence/popularity. Please subscribe to The ModGolf Podcast to help us grow and move up the rankings in 2026!
&lt;/b&gt;
We'd love to hear from you! Have any ideas or guests you'd like to hear on future episodes? Contact Colin directly here (https://modgolf.fireside.fm/contact) or on Instagram @modgolfpodcast (https://www.instagram.com/modgolfpodcast/) to start the conversation.
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  <title>Creating Frictionless Customer Experiences For Recreational Golfers - Dale Merritt / Golfpay (071)</title>
  <link>https://modgolf.fireside.fm/071-dale-merritt-golfpay</link>
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  <pubDate>Tue, 03 Sep 2019 08:00:00 -0700</pubDate>
  <author>The ModGolf Podcast</author>
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  <itunes:episodeType>full</itunes:episodeType>
  <itunes:season>6</itunes:season>
  <itunes:author>The ModGolf Podcast</itunes:author>
  <itunes:subtitle>"I focus on the behaviours of the modern consumer. It's a fascinating topic to me. How, and why golf is so far behind embracing the customer experience, how it is affecting the golf business, and how it can be solved." On our final episode of Season 6, Colin speaks with entrepreneur and Golfpay CEO Dale Merritt about harnessing the power of artificial intelligence, machine learning and experience design to create a frictionless mobile golf round check-in platform that removes pain points and frustration for both recreational golfers and the course operators.</itunes:subtitle>
  <itunes:duration>33:57</itunes:duration>
  <itunes:explicit>no</itunes:explicit>
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  <description>&lt;p&gt;"I focus on the behaviours of the modern consumer. It's a fascinating topic to me. How, and why golf is so far behind embracing the customer experience, how it is affecting the golf business, and how it can be solved." On our final episode of Season 6, Colin speaks with entrepreneur and Golfpay CEO Dale Merritt about harnessing the power of artificial intelligence, machine learning and experience design to create a frictionless mobile golf round check-in platform that removes pain points and frustration for both recreational golfers and the course operators.&lt;/p&gt;

&lt;p&gt;Almost half way through their second full year in the market with Golfpay (V2), they project to increase mobile check-ins by around 42% in terms of the ratio of reservations to mobile check-ins from 2018 to 19'. This is a 750 to 800% increase in total reservations, averaging 2.41 customer files per reservation across all operators, all collected automatically without a single operator manually collecting contact data like email, mobile phone number, zip codes.&lt;/p&gt;

&lt;p&gt;Learn more by visiting &lt;a href="http://www.golfpay.co" target="_blank" rel="nofollow noopener"&gt;www.golfpay.co&lt;/a&gt; &lt;/p&gt;

&lt;p&gt;&lt;img src="https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/2t2aFapc.jpg" alt=""&gt; Special Guest: Dale Merritt - CEO of Golfpay.&lt;/p&gt;
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  <itunes:keywords>Modgolf, Golfpay, USGA, Dale Merritt, NGCOA, We Are Golf, Future of Golf, #GrowGolf, ModGolf Podcast, PGA, Golf Channel, entrepreneurship, Innovation</itunes:keywords>
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    <![CDATA[<p>&quot;I focus on the behaviours of the modern consumer. It&#39;s a fascinating topic to me. How, and why golf is so far behind embracing the customer experience, how it is affecting the golf business, and how it can be solved.&quot; On our final episode of Season 6, Colin speaks with entrepreneur and Golfpay CEO Dale Merritt about harnessing the power of artificial intelligence, machine learning and experience design to create a frictionless mobile golf round check-in platform that removes pain points and frustration for both recreational golfers and the course operators.</p>

<p>Almost half way through their second full year in the market with Golfpay (V2), they project to increase mobile check-ins by around 42% in terms of the ratio of reservations to mobile check-ins from 2018 to 19&#39;. This is a 750 to 800% increase in total reservations, averaging 2.41 customer files per reservation across all operators, all collected automatically without a single operator manually collecting contact data like email, mobile phone number, zip codes.</p>

<p>Learn more by visiting <a href="http://www.golfpay.co" rel="nofollow">www.golfpay.co</a> </p>

<p><img src="https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/2t2aFapc.jpg" alt=""></p><p>Special Guest: Dale Merritt - CEO of Golfpay.</p>]]>
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    <![CDATA[<p>&quot;I focus on the behaviours of the modern consumer. It&#39;s a fascinating topic to me. How, and why golf is so far behind embracing the customer experience, how it is affecting the golf business, and how it can be solved.&quot; On our final episode of Season 6, Colin speaks with entrepreneur and Golfpay CEO Dale Merritt about harnessing the power of artificial intelligence, machine learning and experience design to create a frictionless mobile golf round check-in platform that removes pain points and frustration for both recreational golfers and the course operators.</p>

<p>Almost half way through their second full year in the market with Golfpay (V2), they project to increase mobile check-ins by around 42% in terms of the ratio of reservations to mobile check-ins from 2018 to 19&#39;. This is a 750 to 800% increase in total reservations, averaging 2.41 customer files per reservation across all operators, all collected automatically without a single operator manually collecting contact data like email, mobile phone number, zip codes.</p>

<p>Learn more by visiting <a href="http://www.golfpay.co" rel="nofollow">www.golfpay.co</a> </p>

<p><img src="https://files.fireside.fm/file/fireside-uploads/images/1/1ea879c1-a4a2-4e10-bea4-e5d8368a3c7a/2t2aFapc.jpg" alt=""></p><p>Special Guest: Dale Merritt - CEO of Golfpay.</p>]]>
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