"We know who we are. We know who we're not. Rather than focusing on the athlete, as a sports apparel brand, we chose to celebrate all the people around them. It takes a village for anyone to succeed, whether you're a business, whether you're an athlete, whether you're a team. It takes everyone around you—the coaches, the parents, the trainers, the caddies. We need to credit all of those people. And that's the people we want to celebrate."... Hyman Ngo, Levelwear Co-Founder and SVP of Product/Marketing
Welcome to Season 19 of The ModGolf Podcast! We are thrilled to kick off the new season with Hyman Ngo, Co-Founder and SVP of Product and Marketing at the premium athletic wear brand, Levelwear.
In this episode, Hyman takes us on a fascinating journey that began not as a startup, but as an acquisition. He shares the story of how his family transitioned from being a contract manufacturer to building the branded powerhouse that now outfits 85 of the top 100 golf clubs in the U.S amd Canada.
We dive deep into Levelwear's unique brand ethos, exploring their powerful "Who's With You" manifesto and how it manifests in the real world through their innovative "Caddy Lounge" activation at PGA and LPGA events. Hyman also discusses the delicate balance of sustainability, the art of staying fresh in a crowded market, and how licensing deals with major leagues like the NHL and MLB help build brand legitimacy. Whether you're a golfer, an entrepreneur, or a fan of smart business strategy, this conversation is packed with insights on building a brand that lasts.
Key Takeaways You Will Discover:
The Power of Authentic Brand Building: Learn how Levelwear transitioned from a behind-the-scenes manufacturer to a coveted brand by focusing on relationships and leveraging early success in top-tier U.S. clubs (like Pebble Beach) to build credibility back home and beyond.
Celebrating the "Who's With You": Discover the philosophy behind Levelwear’s manifesto and how it led to the creation of the "Caddy Lounge." This marketing activation focuses on serving the unsung heroes of the game, proving that authentic engagement with a community can be more powerful than traditional consumer-facing advertising.
Balancing Sustainability with Performance: Hyman shares the brand's commitment to "buy less, but buy better," discussing the challenges of creating durable, high-performance apparel using sustainable materials while navigating the inherent contradiction of a consumption-based business model.
Three Quotable Moments from Hyman:
On the mentality of golf: "It's one of those sports where it's not about how much you want it. The more you want it, the harder you try, the worse you seem to do. It's such a good metaphor in life."
On the Levelwear brand ethos: "We're choosing to celebrate all the people around the athlete as it takes a village for anyone to succeed. And that's the people we want to celebrate."
On their design philosophy: "The one thing about brands is you don't want to get stale. We let the designers have a bit of fun. We'll let them do some things that maybe you would never see a golf brand do. And that's part of our appeal."
Are you more of a watcher than a listener? Then check out our extended bonus segment with Hyman on The ModGolf YouTube channel. Click on this link or the image below to watch.
Hyman Ngo's bio page >> https://modgolf.fireside.fm/guests/hyman-ngo
Links & Resources Mentioned:
Levelwear Instagram: @levelwear
LinkedIn: Hyman Ngo
Levelwear: www.levelwear.com
The ModGolf Podcast: www.modgolf.com
Episode Chapters:
00:00: Welcome to Season 19 and Introducing Hyman Ngo
01:09: The Icebreaker: Hyman's first golf experience and the "metaphor of life."
04:09: Colin’s personal review of wearing Levelwear on the course.
05:29: From Manufacturer to Brand: The 2004 acquisition of Levelwear.
09:00: The Early Days: What the product line looked like 20 years ago and the initial struggle to grow.
12:58: Breaking into the U.S. Market: How Pebble Beach validated the brand for Canadian customers.
14:55: Standing Out in a Crowd: Levelwear's differentiators in a market with 400+ soft goods exhibitors.
22:31: The "Who's With You" Manifesto: The "why" behind the brand.
24:41: The Caddy Lounge: Honoring the unsung heroes of golf and building credibility from the ground up.
26:02: Sustainability Initiatives: Seaweed materials, durability, and the "buy less, buy better" philosophy.
35:04: The Power of Partnerships: How licensing with MLB, NHL, NBA, and the PGA Tour builds legitimacy.
36:05: Peeking Behind the Design Curtain: How the team finds inspiration in streetwear and action sports to stay fresh.
40:13: Where to find Levelwear & Final Thoughts.
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As the creator and host of The ModGolf Podcast and YouTube channel I've been telling golf entrepreneurship and innovation stories since May 2017 and I love the community of ModGolfers that we are building.
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I look forward to seeing you during an upcoming live show!... Colin
We want to thank our partner British Columbia Golf for presenting this episode of The ModGolf Podcast!
When I mentioned Phillis' episode to the folks at British Columbia Golf they immediately wanted to support it, as one of their goals is to create a sport that is accessible and inclusive. They strive to create a golf environment that is respectful of participant's personal goals and is free from all forms of maltreatment. British Columbia Golf supports women golfers and players of all ages and abilities, while continually working to increase participation in the sport with programs such as the Cloud Series.
British Columbia Golf is the Provincial Sport Organization for golf as recognized by the Government of British Columbia and ViaSport. Golf Canada recognizes the association as the governing body within the province. British Columbia Golf provides programs benefitting golfers and the golf industry in the province. Check out their website https://britishcolumbiagolf.org/